Terms And Conditions

Terms and Conditions – Efoodz
Effective Date: 20 April 2026

Welcome to Efoodz. These Terms and Conditions ("Terms") govern your use of the Efoodz mobile application and services. By accessing or using Efoodz, you agree to comply with and be bound by these Terms.


1. Use of the Service

Efoodz provides a platform that allows users to search for nearby food, dairy products, and other items, place orders, and arrange delivery services.

You agree to use the app only for lawful purposes and in accordance with these Terms.


2. User Account

  • You must provide accurate and complete information when creating an account.

  • You are responsible for maintaining the confidentiality of your account details.

  • You are responsible for all activities under your account.


3. Orders & Payments

  • All orders placed through Efoodz are subject to acceptance by the respective store/vendor.

  • Prices, availability, and delivery time may vary based on location and vendor.

  • Payments are processed securely through third-party payment providers.

  • Once an order is confirmed, cancellation or modification may be limited.


4. Delivery

  • Delivery times are estimated and may vary due to traffic, weather, or other factors.

  • Efoodz works with third-party delivery partners and is not liable for delays beyond reasonable control.


5. Referral & Rewards Program

  • Users may earn rewards by referring friends and family.

  • Rewards are subject to eligibility criteria and may be modified or withdrawn at any time.

  • Any misuse of referral programs may result in suspension of account.


6. User Conduct

You agree not to:

  • Use the app for fraudulent or illegal activities

  • Interfere with the app’s functionality or security

  • Provide false or misleading information

  • Abuse or harass vendors, delivery partners, or support staff


7. Third-Party Vendors

  • Efoodz acts as an intermediary between users and local vendors.

  • We do not guarantee the quality, safety, or availability of products provided by vendors.

  • Any issues with products should be reported through customer support.


8. Cancellations & Refunds

  • Cancellation and refund policies may vary depending on the vendor and order status.

  • Refunds, if applicable, will be processed through the original payment method.


9. Limitation of Liability

Efoodz is not liable for:

  • Any indirect or consequential damages

  • Issues related to product quality from vendors

  • Delays or failures caused by circumstances beyond our control


10. Intellectual Property

All content, branding, and features of the Efoodz app are the property of Efoodz and may not be copied or used without permission.


11. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or misuse the platform.


12. Changes to Terms

Efoodz may update these Terms at any time. Continued use of the app after changes means you accept the revised Terms.


13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.


14. Contact Us

For any questions regarding these Terms, please contact:

Email: info@efoodz.in


By using Efoodz, you acknowledge that you have read, understood, and agree to these Terms and Conditions.